FOURA™ Reference Documentation
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    Browse Customer Care
    In This Topic
    Menu Code: BCC
    Sales/Pricing - Sales

    A searchable list of Customer Care Stage changes for each customer.

    Zoom Links

    Column Zoom Link
    CustCode Customers (CUS), for the specified customer
    DefOT Order Types (OTY), for the specified order type

    Columns

    Index Visible Field Name Caption Usage / Description
    0 No ID ID Customer Stage History Identification Number (Systemic)
    1 No CustID CustID Customer Identification Number (Systemic)
    2 Yes CustCode Customer Customer Code (AAANNN)
    3 Yes CustName Customer Name Customer Name
    4 Yes CurStage Stage Current Customer Stage
    5 No CurStageDesc Stage Desc Current Customer Stage Name
    6 Yes DefOT OrdType Default Order Type for Customer
    7 Yes OTDes OrdType Desc Order Type Description
    8 Yes FromStage From The stage the customer changed from
    9 Yes FromStageDesc From Desc Description of the from stage
    10 Yes ToStage To New stage the customer changed to
    11 Yes ToStageDesc To Desc Description of the new stage
    12 Yes StageDays Days Number of days the customer was at this stage
    13 Yes Reason Reason Reason why the customer stage changed
    14 Yes ChangeDate Change Date Date and time when stage was changed
    15 Yes ChangeWho Change Who User who changed the stage (FOURA User ID)

    Security

    The following default roles can use this form:

    Role Allowed Actions
    rl_SalesManager View
    rl_FinRead View
    See Also